Monday, August 21, 2006

Fighting bureaucracy: India vs. Switzerland (Continued)

My Swiss friend tells me that she has been informed that a "letter of recourse" will take 4 to 6 weeks to get a response. A "letter of recourse", readers of previous posts will recollect, is the procedure in Switzerland for redress from inaccurate, inadequate or inappropriate actions by a bureaucrat or by the bureaucracy in general.

By contrast, I read that the Bombay bureaucracy is now responding within 5 days.
See Jamal Mecklai's article posted yesterday, "A beacon for a new India", on his experience with India's Right to Information Act, which is the way one can now fight bureaucracy in India.

Five days! Not bad for anywhere in the world! Sphere: Related Content

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