Monday, August 21, 2006

Fighting bureaucracy: India vs. Switzerland (Continued)

My Swiss friend tells me that she has been informed that a "letter of recourse" will take 4 to 6 weeks to get a response. A "letter of recourse", readers of previous posts will recollect, is the procedure in Switzerland for redress from inaccurate, inadequate or inappropriate actions by a bureaucrat or by the bureaucracy in general.

By contrast, I read that the Bombay bureaucracy is now responding within 5 days.
See Jamal Mecklai's article posted yesterday, "A beacon for a new India", on his experience with India's Right to Information Act, which is the way one can now fight bureaucracy in India.
http://www.dnaindia.com/report.asp?NewsID=1048585

Five days! Not bad for anywhere in the world! Sphere: Related Content

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